Subscribers of Motor Code Industry of Practice provide CTSI certified Alternative Dispute Resolution Service (ADR) service if a consumer remains dissatisfied with the outcome of a dispute in relation to service and repair. We subscribe to the National Conciliation Service (NCS) which is the UK certified Automotive Retail and Retail Alternative Dispute Resolution (ADR Provider).
As one of our customers, you are able to use the NCS if you feel we have not been able to resolve your complaint internally.
The NCS has been certified by the Chartered Trading Standard Institute (TSI) as compliant with UK and EU Regulations in respect to ADR Provider.
Address: 71 Great Peter St.
London SW1P 2BN